MediCruit - Treatment Co-ordinator - Northamptonshire

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Treatment Co-ordinator - Northamptonshire
MediCruit > Dental Positions > Dental Position - Northamptonshire
Treatment Co-ordinator Northamptonshire
Treatment Co-ordinator - Northamptonshire - ID 60325
Full Time | Treatment Co-ordinator | Northamptonshire

Delivering the highest standards of patient care, this position is a great opportunity to join a fantastic team.

• This is a full time opportunity for 40 hours a week

• £10-£12 ph depending on experience

• Experience in the dental or medical industry as a receptionist, patient coordinator or dental nurse is a MUST

• Dental sales/ethical sales experience

• We are seeking an enthusiastic and experienced Treatment Coordinator to look after our Practices in Daventry. This role is an excellent opportunity for someone to have an influential role in developing the patient journey and increasing revenue for this group.

• The day to day duties of Treatment Coordinator include following up on leads generated from the marketing team, outlining dental options for clients, interacting regularly with the dentist, walking with the patient through their treatment journey and providing payment plans.

Practice information:
2 Surgery private practice in Daventry, which is a small market town based in Northamptonshire. The practice has been newly acquired with the very best technology available.

Location information:
There is free parking nearby in the town.

This practice pride themselves on highly skilled dentists who are a caring, dedicated team and are looking for like minded individuals who are trustworthy and who posses a similar can-do attitude.

•Provide a warm and polite welcome to all patients
•Handle all enquiries via phone, email and face to face in a professional manner
•Deliver a high-quality and efficient TCO service to the clinic
•Schedule appointments for new and existing patients
•Liaise with other departments to ensure a smooth patient journey
•Have a good working knowledge of all services including packages and price
•Prepare, explain and follow up treatment plans
•Achieve consistently high levels of treatment acceptance and contribute to reach high conversion rate
•Liaise with external parties for any additional services such as Finance facilities and referrals
•Product knowledge
•Know your competitors and the demographics of the area and work closely with the marketing team

•Experience in the dental or medical industry as a receptionist, patient coordinator or dental nurse is a MUST
•Dental sales/ethical sales experience
•Excellent verbal and written communication skills
•Previous customer service or receptionist experience
•Active listening and understanding patient's needs
•Good attention to detail, organisational and problem-solving skills
•Ability to work in a fast paced, busy work environment and to stay calm under pressure
•IT Literate
•Ability to work individually as well as part of a team
•A well presented, keen, friendly individual, excited to be working alongside a great team

•A competitive salary and the opportunity to increase this through training and development
•Contributory pension scheme
•Modern surgeries and dental software system

Medicruit is a specialist Dental Recruitment Consultancy, acting as an agency in relation to this Dental Opportunity.

For further information please apply to this vacancy and we will endeavour to contact you within forty-eight hours. All applications are treated confidentially and your CV would never be sent to any potential employer or third party without your prior permission.
For more details contact Jade on 01332 609318 or request more info.

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